GRAB FREE SHIPPING
Sign up and enjoy free shipping on your first order — plus early access to upcoming drops and exclusives.
Have a nosy in every corner of your inbox — it's our first drop, so the email might be a bit shy.
GRAB FREE SHIPPING
Sign up and enjoy free shipping on your first order — plus early access to upcoming drops and exclusives.
Have a nosy in every corner of your inbox — it's our first drop, so the email might be a bit shy.
Frequently asked question
You can reach us anytime at customercare@elementsoftruth.store
We typically respond within 1–2 business days. For urgent issues, DM us on Instagram @ext.store
We’re here to help — no bots, just people.
Elements of Truth (“EOT”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, store, and disclose your data when you use our website and services, in accordance with Canadian privacy laws and principles, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Refunds
We have a strict policy of not offering refunds under any circumstances.
We will only issue a refund if the item is damaged or faulty upon arrival.
Exchanges
As we do not hold stock for direct exchanges, if you wish to exchange an item, you’ll need to return the original item (subject to availability and approval).
Once that’s done, you may place a new order online.